在现场，已经在运行。

Balance customer satisfaction and working conditions amid peak-time serving loads and labor shortages.

About 3,000 units deployed to about 2,100 stores, including Gusto, Shabu-Yo, and Bamiyan, by December 2022.

At Gusto: lunch-peak turnover +7.5%, staff steps −42%, clearing time −35%.

Industrial sites facing labor shortages needed to reduce manual inter-building transport.

Melco Mobility Solutions, a Mitsubishi Electric group company, ordered about 100 units for deployment at industrial sites in Japan.

Aims to automate inter-building transport with a 300 kg, all-weather, slope-capable robot.

A shrinking workforce and retiring veteran technicians left too few people for inspection rounds.

Since August 2025, Spot patrols 5 routes and about 100 points, reading gauges and using thermal imaging.

Expected to save about 650 inspection hours per year.