Smart reception at a bank branch (China)
SiteState-owned bank branch hall, Changzhou
Scale1 unit
Handles greeting, ticketing, service guidance, and anti-fraud notices, working with staff to improve hall guidance.
View overseas case details →Use Scene / E Commercial & Facility Services
Reception & Wayfinding
Greet visitors at entrances and front desks, confirm their purpose, guide them, and respond in multiple languages so staff can focus on visitors who need them.
Core functions
- Visitor detection, greeting, and multilingual voice dialogue
- Escort to destinations with maps and information on screen
- Automatic answers from registered FAQs and facility information
Customer value
- Fewer repeated directions and routine questions; shorter front-desk queues
- Fills gaps in multilingual service for inbound visitors
- On-screen notices and promotions catch visitors' attention
Check before deploying
- Who creates and updates guidance content (FAQs, maps, notices)
- Noise, foot traffic, and Wi-Fi at the installation spot
Selected Robots
Hand-picked for this work, with the reason each one fits. "PoC" marks robots to validate in a limited trial first.
Serving & Delivery
OrionStar（猎户星空）
GreetingBot Mini
14インチ画面と多言語音声対話を備えた小型の受付・案内ロボット
720分
In use
Compact reception robot with 14-inch screen and multilingual voice; for lobbies and store entrances.
Serving & Delivery
Pudu Robotics（普渡科技）
KettyBot Pro
18.5インチ広告画面とスマートトレイ検知を備えた配膳・受付ロボット
3段 · 540分
In use
18.5-inch ad screen combines reception and promotion; can also carry items while guiding.
Humanoid
Agibot（智元机器人）
A2 Ultra
自律案内・商業公演・ブランド接客に対応する40自由度のフルサイズヒューマノイド
69kg · 40自由度
PoC
Humanoid presence draws attention for guiding and hosting; validate with a narrowly scoped PoC.
Overseas Cases
Not sure which one fits?
Tell us your site conditions and we will narrow candidates and plan a PoC.