日本語JAEnglishEN简体中文CN
导入咨询
首页  /  行业应用指南  /  Serving & Facility Delivery  /  Serving & Bussing
应用场景 / E Commercial & Facility Services

Serving & Bussing

Robots shuttle meals from kitchen to tables and bring back empty dishes so floor staff can focus on orders, payment, and guests.

核心功能
  • Multi-tray delivery to several tables per trip
  • Round trips for bussing and dish collection
  • Obstacle avoidance that keeps working in narrow aisles and crowds
客户价值
  • Cuts floor-staff walking and covers peak-time shortages
  • Steadier serving times help maintain table turnover
  • Takes over heavy bussing to ease physical strain on staff
导入前需确认
  • Narrowest aisle width, steps, and seating layout
  • Whether POS or call-system integration is needed

精选候选

精选可在现场实际使用的机型，并附上适用理由。“PoC”表示建议先进行小范围验证的机型。

Pudu Robotics BellaBot
送餐·配送购买
Pudu Robotics（普渡科技）

BellaBot

猫の表情で接客する4段トレイの定番配膳ロボット

4段 · 最大40kg · 780分
已实用

The classic cat-faced server; Skylark group deployed about 3,000 units across about 2,100 restaurants.

Pudu Robotics BellaBot Pro
送餐·配送购买
Pudu Robotics（普渡科技）

BellaBot Pro

猫型デザインと大型広告画面を備えた4段トレイの配膳・案内ロボット

4段 · 最大40kg · 660分
已实用

Successor to BellaBot with a large ad screen, combining serving and promotion.

Keenon Robotics DINERBOT T8
送餐·配送购买
Keenon Robotics（擎朗智能）

DINERBOT T8

最小55cmの通路を走行できる小型の配膳ロボット

最大20kg · 900分
已实用

Compact model that fits 55 cm aisles; for small izakaya and cafés.

Keenon Robotics DINERBOT T9
送餐·配送购买
Keenon Robotics（擎朗智能）

DINERBOT T9

4層合計40kgを最大18時間運べる大容量配膳ロボット

4段 · 最大40kg · 1080分
已实用

Four tiers, 40 kg total, up to 18 hours; for large venues with heavy bussing.

OrionStar LuckiBot
送餐·配送购买
OrionStar（猎户星空）

LuckiBot

最大40kgの調整式トレイと音声案内を備えたレストラン向け配膳ロボット

4段 · 最大40kg · 600分
已实用

Adjustable trays up to 40 kg with voice prompts; for formats with many plates.

日本国内实绩

Restaurants · BellaBot
Approx. 3,000units

Skylark group rolls out serving robots to about 2,100 restaurants

Challenge

Balance customer satisfaction and working conditions amid peak-time serving loads and labor shortages.

Deployment

About 3,000 units deployed to about 2,100 stores, including Gusto, Shabu-Yo, and Bamiyan, by December 2022.

Outcome

At Gusto: lunch-peak turnover +7.5%, staff steps −42%, clearing time −35%.

IndustryRestaurants
UseServing / Bussing
StageFull deployment

Sources: すかいらーくHD 2021年度通期決算説明資料（2022-02） / すかいらーくHD 統合報告書2022

View product details →

海外案例

咨询哪款机型更合适

我们将根据现场条件，协助筛选候选机型并规划 PoC。

导入咨询 →